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Request a receipt for inflight purchases, tickets and fees. Transactions are available starting 72 hours after your flight for up to 9 months.
If you bought your ticket through American Airlines, you can request a refund for:
If you bought your ticket from a travel agent or on another website, contact them for refund help.
If you need to cancel your vacation package, contact American Airlines Vacations prior to travel.
For loss or damage concerns with your shipment, contact American Airlines Cargo to file a claim.
Attention: Passenger Refunds
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034