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Request a receipt for inflight purchases, tickets and fees. Transactions are available starting 72 hours after your flight for up to 9 months.
If you bought your ticket through American Airlines, you can request a refund for:
If you bought your ticket from a travel agent or on another website, contact them for refund help.
For loss or damage concerns with your shipment, contact American Airlines Cargo to file a claim.
Attention: Passenger Refunds
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034