Arrivals Lounge

London Heathrow (LHR)

Our exclusive experience for qualifying customers arriving in London Heathrow (LHR).


Shower suites

shower suites

A la carte menu

a la carte menu

Valet ironing

valet ironing

Coffee and champagne bar

coffee and champagne bar

Breakfast and lunch buffet

breakfast and lunch buffet

Business center

business center


Flying American Airlines?

You can enter the Arrivals Lounge if you flew on American to LHR on a same-day flight and are*:

  • Flying in Flagship® First, Flagship® Business Plus or Flagship® Business
  • AAdvantage® Executive Platinum
  • AAdvantage® ConciergeKeySM
  • oneworld® EmeraldSM
  • British Airways Premier
Flying on British Airways or Cathay Pacific? This content can be expanded

Location and hours

Exit to the right of the Terminal 3 Customs Hall. Take the stairs or lift to Level 2.

Daily: 6:30 a.m. – 3:30 p.m.

*Flights must be marketed and operated by American, or marketed by British Airways and operated by American. Customers traveling on airline industry non-revenue tickets can't access.

**Flights must be marketed and operated by British Airways or marketed by American and operated by British Airways.