Travel alerts

Information current as of March 23, 2020

If you're traveling to / through / from:

All cities served by American

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket on or before March 1, 2020
• Are scheduled to travel March 1 - May 31, 2020
• Can travel March 1 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Information current as of March 23, 2020

If you're traveling to / through / from airports in:

Australia

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket on or before March 16, 2020
• Are scheduled to travel March 16 - May 31, 2020
• Can travel March 16 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Information current as of March 23, 2020

If you're traveling to / through / from airports in these countries:

• Antigua
• Argentina
• Aruba
• Bahamas
• Barbados
• Belize
• Bermuda
• Bonaire
• Brazil
• Canada
• Cayman Islands
• Chile
• Colombia
• Costa Rica
• Cuba
• Curacao
• Dominican Republic
• Ecuador
• El Salvador
• Grenada
• Guadeloupe
• Guatemala
• Guyana
• Haiti
• Honduras
• Jamaica
• Martinique
• Mexico
• Nicaragua
• Panama
• Peru
• Puerto Rico
• St. Croix
• St. Kitts
• St. Lucia
• St. Maarten
• St. Thomas
• St. Vincent and the Grenadines
• Trinidad and Tobago
• Turks and Caicos
• Uruguay

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket on or before March 21, 2020
• Are scheduled to travel March 16 - May 31, 2020
• Can travel March 16 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Information current as of March 23, 2020

If you're traveling to / through / from airports in these countries:

• Austria
• Belgium
• Croatia
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Iceland
• Ireland
• Israel
• Italy
• Latvia
• Lithuania
• Luxembourg
• Netherlands
• Norway
• Poland
• Portugal
• Spain
• Sweden
• Switzerland
• UK

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket on or before March 16, 2020
• Are scheduled to travel March 11 - May 31, 2020
• Can travel March 11 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

Please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Information current as of March 23, 2020

If you're traveling to / through / from:

• Seoul Incheon, South Korea (ICN)

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket by February 24, 2020
• Are scheduled to travel February 24 - May 1, 2020
• Can travel February 24, 2020 - June 30, 2020 or within 1 year of date the ticket was issued
• Can change your origin or destination to Tokyo Narita (NRT)

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel, rebook later or request a refund

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Changes must be made by May 1, 2020
• Travel must start within 1 year of date the ticket was issued.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Request a refund

After you cancel your trip online, you may request a refund for the segments you haven’t flown if you cancel before your original trip departs.

Request a refund Opens another site in a new window that may not meet accessibility guidelines

Information current as of March 23, 2020

If you're traveling to / through / from:

• Hong Kong (HKG)

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket by January 28, 2020
• Are scheduled to travel January 28 - July 1, 2020
• Can travel January 28 - August 31, 2020 or within 1 year of date the ticket was issued
• Can change your origin or destination to Tokyo Narita (NRT)

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel, rebook later or request a refund

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Changes must be made by July 1, 2020
• Travel must start within 1 year of date the ticket was issued.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Request a refund

After you cancel your trip online, you may request a refund for the segments you haven’t flown if you cancel before your original trip departs.

Request a refund Opens another site in a new window that may not meet accessibility guidelines

Information current as of March 23, 2020

If you're traveling to / through / from:

• Beijing, China (PEK)
• Shanghai, China (PVG)

The change fee is waived if you:

• Booked an American Airlines flight
• Bought your ticket by January 24, 2020
• Are scheduled to travel January 24 - October 23, 2020
• Can travel February 1 - December 31, 2020
• Can change your origin or destination to Tokyo Narita (NRT)

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel, rebook later or request a refund

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Changes must be made by October 23, 2020
• Travel must start within 1 year of date the ticket was issued.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations

Request a refund

After you cancel your trip online, you may request a refund for the segments you haven’t flown if you cancel before your original trip departs.

Request a refund Opens another site in a new window that may not meet accessibility guidelines.

Information current as of March 23, 2020

If you’re traveling to / through / from:

Wuhan, China (WUH)

Cancel your trip

You can cancel and get a refund for the segments of your trip you haven’t flown if:

• Your ticket was issued by American Airlines
• You bought your ticket by January 23, 2020
• You're scheduled to travel January 23 - March 31, 2020
• You cancel your trip before your outbound flight departs

Call Reservations

Contact Reservations to cancel your trip and request a refund.

Contact Reservations

Information current as of March 23, 2020

If you're traveling to / through / from:

• Bengaluru, India (BLR)
• Chennai, India (MAA)
• Delhi, India (DEL)
• Hyderabad, India (HYD)
• Mumbai, India (BOM)
• West Bengal, India (CCU)

The change fee is waived if you:

• Booked your ticket on American Airlines for travel on British Airways
• Bought your ticket by March 10, 2020
• Are scheduled to travel March 11 - April 14, 2020
• Can travel March 11 - May 31, 2020

Keep in mind, you may owe any difference in ticket price when you rebook your trip.

Change your trip or cancel and rebook later

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

Keep in mind:

• Changes must be made by April 14, 2020
• Travel must start within 1 year of date the ticket was issued.
• The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.

Change or cancel online

Here's how:

• Find your trip
• If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar

Find your trip

Call to rebook

After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:

• Your ticket number (American tickets have a 13-digit number that begins with ’001’)
• Your 6-character confirmation (also called a ‘Record Locator’)

Contact Reservations